Last Updated: February 24, 2026

1. Acceptance of Terms
Please read these Terms and Conditions ("Terms") carefully before using deltatails.com (the "Site") operated by Delta Tails LLC, a Colorado limited liability company ("Company," "we," "us," or "our"). By accessing or using any content on the Site, you ("User," "you," or "your") agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these Terms, you must immediately discontinue use of the Site.

You must be at least 18 years of age to use the Site. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

2. Site Content and Informational Disclaimer

(a) The Site contains general information about dog training, service dog training, scent detection, and related topics, including blog posts, videos, testimonials, and marketing materials. All content on the Site is provided for informational and educational purposes only.

(b) No professional advice. Nothing on the Site constitutes medical, veterinary, psychological, therapeutic, or legal advice. Content related to medical alert dogs, allergen detection dogs, or any other type of service dog is provided solely in the context of dog training methodology and does not constitute healthcare guidance of any kind.

(c) No guarantees. Company makes no representations or warranties regarding the accuracy, completeness, reliability, suitability, or timeliness of any information on the Site. The Site may contain inaccuracies or typographical errors, and Company may update content at any time without notice.

(d) Service dog training disclaimer. Training a service dog is a complex process with no guaranteed outcome. Not every dog is suitable for service work, and dogs that begin training may later be determined unsuitable due to temperament, health, behavioral issues, or other factors ("washout"). Nothing on the Site guarantees that any particular dog will complete training, achieve public access readiness, or perform reliably in real-world conditions. Handlers should be prepared for the possibility that their dog may not succeed as a service dog, regardless of the training invested.

(e) Reliance at your own risk. Any reliance you place on information found on the Site is strictly at your own risk. You should consult with qualified medical, veterinary, psychological, or legal professionals regarding your specific circumstances before making decisions based on Site content.

3. User Content

(a) Company may use content submitted by users who share photos, text, or videos on our community Discord server, through our programs, or on our website ("User Content") as testimonials on our website, emails, social media accounts, and other marketing materials.

(b) By submitting User Content, you grant Company a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, display, distribute, and create derivative works from your User Content in any media or format, whether now known or later developed, for any purpose related to Company's business, including marketing and publicity.

(c) You grant Company permission to use your name, likeness, dog's name, and any identifying information associated with your User Content for identification and promotional purposes, including after termination of your account or participation in Services.

(d) You represent and warrant that: (i) you own or have obtained all necessary rights, licenses, and permissions to submit the User Content; (ii) your User Content does not violate, misappropriate, or infringe on the rights of any third party, including privacy rights, publicity rights, copyrights, trademarks, or other intellectual property rights; and (iii) your User Content does not contain any material that is defamatory, obscene, or otherwise unlawful.

(e) You may request removal of your User Content by contacting Company at [email protected]. Company will make commercially reasonable efforts to remove such content within thirty (30) days of receiving the request, except that Company is not required to remove User Content that has already been incorporated into published marketing materials, printed materials, or third-party platforms.

4. Testimonials

(a) Testimonials on the Site, social media accounts, and emails are individual experiences submitted by actual users of our programs and services. Results described in testimonials are not typical and are not guaranteed. Individual results vary based on, among other things, dog temperament, breed, age, health, handler dedication and effort, consistency of training, and environmental factors.

(b) Testimonials may be displayed verbatim or may be edited for grammar, length, or clarity. Shortened testimonials preserve the original meaning of the submission.

(c) Testimonials regarding trained tasks, including but not limited to medical alerting, allergen detection, mobility assistance, psychiatric support, autism support, and scent detection, reflect individual experiences only and should not be interpreted as a guarantee that any dog will achieve similar results. The ability of a dog to reliably perform any trained task depends on numerous variables, and no level of training guarantees consistent or accurate performance.

5. Privacy

Your use of the Site is subject to Company's Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy, which governs the Site and describes our data collection and use practices.

6. Electronic Communications

By using the Site or sending emails to Company, you consent to receive electronic communications from Company. You agree that all agreements, notices, disclosures, and other communications provided to you electronically by Company, whether via email or on the Site, satisfy any legal requirement that such communications be in writing.

7. Links to Third-Party Sites

The Site may contain links to websites operated by third parties ("Linked Sites"). These Linked Sites are not under Company's control. Company is not responsible for the content, accuracy, privacy practices, or availability of any Linked Sites. The inclusion of a link does not imply endorsement by Company of the Linked Site or any association with its operators. You access Linked Sites at your own risk.

8. Intellectual Property

(a) You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site in strict accordance with these Terms.

(b) All content on the Site, including text, graphics, logos, images, videos, course materials, training methodologies, and software, is the property of Company or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.

(c) You agree not to reproduce, modify, publish, transmit, distribute, sell, reverse engineer, or create derivative works from any content found on the Site without Company's prior written consent. You acknowledge that you have no ownership rights in any Site content, and Company grants no licenses, express or implied, to its intellectual property except as expressly authorized by these Terms.

9. Acceptable Use

You agree not to use the Site to: (a) violate any applicable law, regulation, or ordinance; (b) transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable; (c) impersonate any person or entity; (d) interfere with or disrupt the Site or servers or networks connected to the Site; (e) collect or store personal information about other users without their consent; or (f) use the Site for any commercial purpose not expressly authorized by Company.

10. Disclaimer of Warranties

THE SITE AND ALL CONTENT, INFORMATION, AND MATERIALS PROVIDED ON THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

COMPANY DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. COMPANY DOES NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY INFORMATION ON THE SITE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY, ITS OWNERS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE, REGARDLESS OF THE THEORY OF LIABILITY.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00).
THIS LIMITATION OF LIABILITY APPLIES TO THE SITE AND ITS CONTENT ONLY. LIABILITY RELATED TO COMPANY'S PAID TRAINING SERVICES IS GOVERNED BY THE APPLICABLE SERVICE AGREEMENT AND LIABILITY RELEASE EXECUTED BETWEEN COMPANY AND CLIENT.

12. Indemnification

You agree to indemnify, defend, and hold harmless Company, its owners, members, managers, officers, employees, agents, contractors, successors, and assigns from and against any and all claims, demands, causes of action, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your User Content; or (e) your violation of any third-party rights.

13. Dispute Resolution

(a) Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Weld County, Colorado. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

(b) Class Action Waiver. YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST COMPANY.

(c) Informal Resolution. Before initiating arbitration, you agree to first contact Company at [email protected] and attempt to resolve the dispute informally for at least thirty (30) days.

14. International Users

Company is based in the United States and the Site is intended for users in the United States. If you access the Site from outside the United States, you do so at your own risk and are responsible for compliance with all applicable local laws.

15. Access Restriction

Company reserves the right, in its sole discretion, to terminate or suspend your access to the Site at any time, with or without notice, for any reason, including breach of these Terms.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions, and the applicable laws of the United States of America.

17. Relationship to Other Agreements; Pre-Purchase Acceptance

(a) These Terms govern your use of the Site. If you enroll in any of Company's paid training programs, your participation will also be governed by a separate Service Agreement and Liability Release, Assumption of Risk, and Indemnification Agreement ("Waiver"), each of which is available for review on the Site and will be presented to you prior to purchase.

(b) By checking the applicable acceptance boxes and completing your purchase, you acknowledge that you have read, understood, and agree to be bound by the Service Agreement and Waiver. Your electronic acceptance at checkout constitutes your binding agreement to those documents.

(c) Following purchase, Company will send the Service Agreement and Waiver to you via electronic signature platform (DocuSign or equivalent) for formal execution. Your obligation to comply with the Service Agreement and Waiver begins at the time of purchase, not at the time of DocuSign execution.

(d) In the event of a conflict between these Terms and a signed Service Agreement or Waiver, the signed agreement shall control.

18. Changes to Terms

Company reserves the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of these Terms and post the revised version on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes. If we make material changes, we will make reasonable efforts to provide notice, such as by posting a prominent notice on the Site or sending an email to registered users.

19. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

20. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Company with respect to your use of the Site and supersede all prior or contemporaneous communications, agreements, and understandings between you and Company regarding the Site.

21. Contact Us

If you have any questions or comments regarding these Terms, please contact us at [email protected].